Your scheduled appointment is reserved exclusively for you. In the event you are unable to give 48-hour notice, your card will be charged a late-cancellation fee of 50% of the full treatment charge. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.
No refunds are made for products, service packages, gift cards and prepaid treatments once they are purchased. If for some reason you are not able to use your un-rendered, prepaid service, you may do a one time exchange of the unused portion toward other services. Unopened products may be exchanged for alternative products within 7 days of purchase. Any opened products are not returnable.